Celebrating Our Amazing Staff! 

This week we took time out to celebrate our Proud to be Parkhaven Award Winners!

Finalists of our annual Proud to be Parkhaven Awards were all nominated by their own colleagues and service user families. Nominations have taken place across our services for the past few months and we’ve had such a great response (over 100 nominations in total!).

We asked staff and service user families to nominate their colleagues across a range of categories and we’ve been overwhelmed by the pouring in of positivity and great practice that we have seen across these nominations. It really shows that there is excellence across the board at Parkhaven Trust and this is something we should all be very proud of.


We asked people to nominate their colleagues across 7 categories, these categories promote the behaviours that Parkhaven Trust value.

Winners and runners up for each category were chosen by a panel of judges made up of a cross section of the organization; Trustees, SMT, admin and care staff were all represented on the judging panel.


The Inspirational Leader Award Winner is Samantha Bradley, Care Supervisor at The Beeches.

This award recognises a member of staff that demonstrates a supportive, motivational approach to their work; always leading by example.

Nominators said:

“Always helpful, kind and willing to help.”

“She is an absolutely joy to work with, she is confident and professional with knowledge of her role that goes far beyond her years.”

“She is compassionate and patient with service users and adjusts her tone of voice to meet each individual need. She is hugely supportive of her team and represents all that Parkhaven Trust stands for.”

Sam is also a runner up in the Excellence in Care category too!

(picture; Kim Crowe Chief Executive, Samantha Bradley and Matt Copple Deputy Chair of Board of Trustees)


The New Starter Award Winner is Sandra Tope, Cook at James Page House.

This award was open to anyone who had worked for the Trust for less than a year at the time of nomination. It recognises those that have worked with us for just a short time but have already demonstrated the Trust values of kindness, care and positivity.

Nominators said this person:

“Takes the job in their stride, although they are new they are getting involved with our service users making sure they are comfortable and have all they need.”

“This person filled in when we were short staffed, working more hours to help out at short notice.”

“They always go the extra mile to help out and they are happy in all aspects of their work. A joy to work with.”

(picture; Kim Crowe Chief Executive, Sandra Tope and Matt Copple Deputy Chair of Board of Trustees)


The Long Service Award Winner is Dave Jones, Head Groundsman,

This category recognises a member of staff that hasn’t necessarily worked here the longest but who has consistently shown excellence in the work that they do. Recognising someone who has been a real asset to Parkhaven Trust, positively welcoming new starters and demonstrating all the values of the Trust.

Dave Jones has been with us for over 44 years! He has seen a huge amount of change in the Trust in that time, but he has remained a positive example of quality in their work since the day he started.

Nominators said:

“This person has kept the grounds in a beautiful condition since the day they started.”

“The services have changed, buildings have been knocked down and new ones built but this person remains to ensure our grounds always looks their best.”

“Whatever the weather you can always see him outdoors, driving his tractor with a smile on his face, the grounds look beautiful in all seasons – enjoyed by staff, residents, families, local people and the wildlife alike!”

“Woe betide anyone who doesn’t clean up after their dog!!”

(picture; Kim Crowe Chief Executive, Jon Mcgee collecting the award on behalf of Dave Jones and Matt Copple Deputy Chair of Board of Trustees)


The Excellence in Care Award for front line staff Winner is Laurie Roberts, Care Supervisor & Domestic Worker at James Page House.

This category recognises those who demonstrate the values of the Trust. An excellent team player and problem solver, they go above and beyond to deliver a service at the best of their ability. They show initiative to motivate other team members, they work directly with our service users.

Nominators said:

“They are an inspiration to us all; caring, helpful with a positive attitude and an excellent team player.”

“They take on additional tasks and will always help out when needed.”

“They look after our service users with great care, kindness and dignity. They demonstrate compassion, commitment and courage in everything they do.”

(picture; Kim Crowe Chief Executive, Laurie Roberts and Matt Copple Deputy Chair of Board of Trustees)



The Excellence in Care Award for non-front line staff Winner is Paul Dunne, Cook at The Beeches.

This category recognises those who work ‘behind the scenes’ to help provide an excellent service to our service users and their families.

This award goes to a member of our staff who although isn’t working directly with our service users; is an integral part in the services we provide. They received several nominations which is testament to their skill and knowledge in their role.

Nominators said:

“This person works so very hard, producing excellent food of a very high standard for all our service users. It’s tasty and nutritious and always popular.”

“This person is always happy to help and will always go the ‘extra mile’ to support anyone”

“Nothing is too much trouble for him, he always gets great feedback on his food from our service users – encouraging them to enjoy their food; which is very important when managing challenging nutritional needs.”

(picture; Kim Crowe Chief Executive, Chris Allen collecting the award on behalf of Paul Dunne and Matt Copple Deputy Chair of Board of Trustees)


The Parkhaven Spirit Award Winner is Rachel Low, Kitchen Assistant at The Beeches.

This category was open to ALL staff who work for the Trust. It could be given to an individual or a team. It recognises those that embody the values of the Trust. They are friendly to all service users, families and other staff, they use initiative to problem solve and help make positive changes in their services to ensure we are providing the best possible service.

Their nominators said:

“This person always has a smile on her face, they have such a positive attitude and it rubs off on those around her; every morning making service users and staff laugh and smile.”

“She is a pleasure to work with, her work is always done to a very high standard.”

“She brings her humour and ‘light’ to anywhere she works. I can’t express how important this is in what can sometimes be a serious and challenging environment.”

“I have known her for years and she never grumbles – she is always positive and a great example to others”

(picture; Kim Crowe Chief Executive, Rachael Low and Matt Copple Deputy Chair of Board of Trustees)


The Service of the Year Winner is The White House.

This category is voted for by service user’s families and carers as well as our own staff. This Award recognises the service that demonstrates excellence in care consistently, giving the best possible care to our service users.

Nominators for this award said:

“This service has such a great ‘team spirit’ this has been shown even more so during the most challenging of years because of the Covid pandemic.”

“New starters have stepped up and taken on extra shifts to cover nights, managers have shown great leadership and day staff have all pulled together to keep the service running smoothly.”

“They have worked so hard to ensure all their service users are safe and comfortable during a really difficult time”

(picture; Kim Crowe Chief Executive, Julie Gibson, Tricia Melling and Matt Copple Deputy Chair of Board of Trustees)


We have received such a high level of nominations across all categories this year, It was very difficult for our judges to pick winners and runners up. Our staff really are what set us apart here at Parkhaven, we are proud and grateful for ALL our staff who have worked so hard over such a tough and challenging year.

Congratulations to all our winners and runners up listed below:

Category Winner Runner Up
Inspirational Leader Samantha Bradley Sarah Blevin
New Starter Sandra Tope Paula Stephens
Long Service Dave Jones Janice Raftery
Excellence in  Care (front line) Laurie Roberts Samantha Bradley
Excellence in Care (non-front line) Paul Dunne Jacqui Orr

Julie Wills

Lindsey Wilkinson

Parkhaven Spirit Rachael Low Dave Rowe
Service of The Year The White House The Beeches