Prevention Measures COVID-19 Virus

x

Testimonials

  • My mum came to James Page in Jan 2021. It was such a hard decision to put mum into nursing care however, the staff helped me enormously. Their care to my mum is amazing. It does not matter what time I call to see her she is always clean, dressed appropriately and happy with the staff. I can tell that they genuinely care about her and take on all her needs. The staff are always on hand to talk to me and know how mum is when I ring. I really cannot thank them enough for the care and love they show mum but also to me.

    - Shelagh Williamson Daughter of a resident at James Page House

    James Page House
  • We had viewed a number of nursing homes prior to choosing James Page for our Father who was diagnosed End of Life. He has complex health needs. We chose homes to visit after researching ‘customer’ feedback and CQC reports. Some deemed ‘outstanding’ felt ‘artificial’, overly trying to sell themselves. An unannounced visit and tour of James Page House left me feeling confident and assured that our Dad would be well cared for and his needs met in a warm, friendly, homely environment. As a practicing clinician and NHS employee I was instantly impressed by how clean, odour free and well organised all areas were kept. Equipment clean and well maintained.

    Staff have clearly defined roles and appear happy. Over the past few months with the ongoing challenges of Covid it’s been really reassuring that the staff have consistently ran a ‘tight ship’ protecting residents. Keeping my sister and me informed of any changes and giving us reassurance and confidence in my Dads care. I visit Dad daily as his named essential carer. I have witnessed no end of compassionate care.

    Staff showing genuine warmth and appropriate affection towards the residents. His room is always immaculate, bed linen changed daily. His clothes are always freshly laundered. He looks comfortable, is well fed and hydrated. Looks well turned out and smells of Dad again ( but a bit fresher)!! Staff engage with him with respect and good humour. His medications are on time and appropriately reviewed. We are kept fully informed of any changes and are present during appointments with other HCP’s.

    The Manager Sarah Blevin leads by example. She is an absolute professional. Her staff and the home are a credit to her. The staff at James Page have enabled my sister and me to go from being Dad’s carers to being his daughters again. We can relax and enjoy our time left with him. Dad is doing well. He is happy and thriving.

    - Lisa Newman-Hall Daughter of a resident at James Page House

    James Page House
  • I must take the opportunity of saying how wonderful the team are at The White House are. I’ve been interacting with many of the staff for over 20 years – Ann West & Pam in particular, but many of the others. They are absolutely fantastic. The White House is a wonderful and happy family home (not a care home). That’s down to the staff being wonderful people and working as a fabulous team. I can’t praise them enough.

    - Mike Vincent, the brother of a resident at The White House

    The White House
  • To Maggie and all the wonderful carers, words cannot express our gratitude, you have all been so wonderful looking after mum. Your love and kindness is just amazing. Thank you all so much.

    - The daughter of a client at The Beeches

    The Beeches
  • Thank you for not only looking after our mum, but all the other residents in what must be a very challenging time (COVID-19 pandemic). You are a truly amazing team.

    - The family of a client at The Beeches

    The Beeches
  • Thank you seems inadequate. In over 40 years in my career within the NHS I have never had the experience that you are dealing with today (COVID-19 pandemic). It makes me even more proud of the career I chose, when I can work alongside you all. Thank you again.

    - The family of a client at The Beeches

    The Beeches
  • My son recommended Parkhaven at Home. I have to say, contacting them was the best thing I have ever done. I highly recommend them. If you want to take care of yourself or a loved one don’t hesitate to call them.

    - A client using our Parkhaven at Home service

  • I wish to express the highest possible satisfaction and praise for the staff at The White House, based on 18 years of experience of caring for my sister.

    - The sister of a resident at The White House

    The White House
  • It’s always wonderful arriving at The White House and finding my brother looking so well and nicely dressed. I love hearing about his travels and seeing the photos. The recent trips to Edinburgh and Ribby Hall both sound brilliant. The Fjords in June looked fantastic, not to mention Benidorm in the early autumn. He loves getting out and about and loves holidays. I’m so particularly grateful he gets multiple trips a year. A really huge thank you to The White House for making this happen.

    - The brother of a resident at The White House

    The White House
  • A huge thank you for taking care of my brother, I never take for granted that he is so well looked after at The White House. All the staff are like an extended family to us.

    - The brother of a resident at The White House

    The White House
  • I really can’t thank you enough for all your care and support to my mum. From the beginning you were all so welcoming and respectful towards my mum and myself. You have looked after her with humour, compassion and decency and for that I will be eternally grateful.

    - The daughter of a resident at Parkhaven Court

    Parkhaven Court
  • Thank you so much for looking after my father in his ‘hour-of-need’. Thank you for your help, support and professionalism, the staff are great. You looked after my dad with such care and comfort – I can never thank you enough.

    - The son of a resident at Parkhaven Court

    Parkhaven Court
  • Thank you all for your kindness and patience shown to our mum during her stay.

    - The family of a resident at Parkhaven Court

    Parkhaven Court
  • Thank you for all your support and care over the last two years. It’s been a pleasure getting to know you all.

    - The family of a resident at Parkhaven Court

    Parkhaven Court
  • Huge thanks for all your help and support over the last 18 months, not only to mum but to us as well. It made a big difference to our lives, the kindness everyone shows is above and beyond.

    - The son and daughter of a resident at Parkhaven Court

    Parkhaven Court
  • Thank you for your contribution in the wonderful care given to our mum. You all helped in making Parkhaven Court, mum’s home. The empathy and respect you all showed helped to make mums last years the very best they could have been.

    - The daughter of a resident at Parkhaven Court

    Parkhaven Court
  • The staff are brilliant with our friend and have to put up with quite a bit, that is ‘out of the ordinary’ because of his condition. The level of care; which I think is second to none and the feeling of love for him shows. We are eternally grateful that we were pointed to Parkhaven Trust and Parkhaven Court all that time ago.

    - The friend of a resident at Parkhaven Court

    Parkhaven Court
  • This is an amazing place, my dad came here for a year. We couldn’t fault the place and the staff were outstanding, nothing was too much trouble even to him staying for a respite break. Sadly my dad is no longer with us but the last year of his life was spent with people who understood him. Alzheimer’s is a terrible disease but letting him go to The Willows Centre kept him going. I can’t thank the Willow’s staff enough – you are all angels.

    - The daughter of a client at the Willow Centre

    The Willow Centre
  • To all the staff at the Willow Centre, I would like to thank all the staff for taking care of my husband. For all the time he was at the Willows. Than you girls for the care you showed to him. I am so grateful to you all. Love and kind regards.

    - The wife of a client at the Willow Centre

    The Willow Centre
  • Dear ladies, we just wanted to say thank-you for looking after our mum. You showed her such respect and dignity. You all treated mum with such kindness. It made things so much easier for us knowing she was in good hands. We are so lucky to have found your wonderful day care centre. You are all angels in our eyes. Thank you once again.

    - The daughter of a client at the Willow Centre

    The Willow Centre
  • To Maggie and all the staff that help make The Beeches all it is. We literally feel like we have won the lottery, we are so incredibly lucky to have mum staying with you. It’s not about beautiful furnishings – as lovey as they are – that’s just the icing on the cake. It’s about the wonderful kind and caring staff who are all doing a fantastic job. For the very first time in years we don’t have a worry in the world, we know mum is being so well cared for. She is so settled and speaks volumes for the care she’s having. Thank you all so much, it’s really really appreciated, more than you’d ever know.

    - The family of a client at The Beeches

    The Beeches
  • It is hard to put into words how thankful we are. You have changed our lives. Thank you for making this a home from home for our mum. You are truly wonderful.

    - The family of a client at James Page House

    James Page House
  • To all the staff, thank you all for being such brilliant carers to my lovely dad.

    - The son of a client at James Page House

    James Page House
  • Thank you for all your help and care that you have shown to our mother over the years.

    - The family of a client at James Page House

    James Page House
  • Thank you, thank you so very much to you and your caring staff for all you did for our loved one – with respect and dignity. It was a blessing to know he was loved and cared for by you all. Your team always had happy smiley faces whenever we came to visit.”

    - The family of a client at James Page House

    James Page House
  • Thank you to all my friends for your kind thoughts and support you have given me over the last few months, it has meant so much to me.

    - A client at James Page House

    James Page House
  • To Sarah and all the staff at James Page, on behalf of Mum and all the family we would like to genuinely ‘thank you’ so much for looking after our Dad for the past 10 days. All the staff have been so very caring and helpful and made us all feel so welcome. Most of all we are grateful that Dad was safe in  your hands, thus allowing us all to enjoy our holidays with the peace of mind that he was being well looked after.  We will always have such fond memories of James Page House and its wonderful staff. Thanks you once again.

    - The family of a client at James Page House

    James Page House
  • Thank you for all the wonderful care you gave to our dad.
    Despite being so ill, he was happy and contented.
    The happy and cheerful atmosphere is a credit to you all.

    - The family of a client at James Page House

  • We just wanted to say thank-you for looking after our mum. You showed her such respect
    and dignity. You all treated mum with such kindness. We are so lucky to have found
    your wonderful day care centre. You are all angels in our eyes. Thank you once again.

    - The daughter of a client at the Willow Centre

  • Thank you to all my friends for your kind thoughts and support you have given me over the last few months, it has meant so much to me.

    - A client at James Page House