Celebrating Our Amazing Staff! 

Last month we took time out to celebrate our Proud to be Parkhaven Award Winners!

Finalists of our annual Proud to be Parkhaven Awards were all nominated by their own colleagues and service user families. Nominations have taken place across our services for the past few months and we’ve had such a great response (over 240 nominations in total!).

We asked staff and service user families to nominate their colleagues across a range of categories and we’ve been overwhelmed by the pouring in of positivity and great practice that we have seen across these nominations. It really shows that there is excellence across the board at Parkhaven Trust and this is something we are very proud of.

Winners and runners up for each category were chosen by a panel of judges made up of a cross section of the organization; trustees, senior management team, admin and care staff were all represented on the judging panel.

The Inspirational Leader Award Winner is Sarah Incledon-Blevin, Registered Manager. Finalist Ann West, Service Manager at The White House.

This award recognises a member of staff that demonstrates a supportive, motivational approach to their work; always leading by example.

Sarah’s nominators said:

“She is incredibly supportive, after the passing of my husband she has always been at the end of the phone, checking in with me to see that I was okay and if I need any support.”

“She is very ‘hands on’ and wouldn’t ask anyone to do anything that she isn’t prepared to do herself.”

“She is talented, well organised, a problem solver, she is kind and thoughtful – she also has a great sense of humour!”

“She always finds time to listen and help.”

“She has a lovely rapport with the service users and their families.”

Picture shows: Ray Walker Chair of Trustees, Tricia Melling collecting Award on behalf of  Ann West, Sarah Incledon-Blevin & Kim Crowe Chief Executive.

The New Starter Award Winner John Appleby, Care Worker at James Page House. Finalist Mini Ralalage, Care Worker at The Beeches.

This award was open to anyone who had worked for the Trust for less than a year at the time of nomination. It recognises those that have worked with us for just a short time but have already demonstrated the Trust values of kindness, care and positivity.

John’s nominators said:

“He is kind, caring and compassionate, nothing is too much trouble and he is always ready to help and support his colleagues and our service users.”

“He is new to Parkhaven but he has worked very hard to build relationships and is fitting into the team really well.”

“He has blossomed whilst being with us, he has gained lots of confidence which is lovely to see. He is a real asset to the Trust.”

Picture shows: Ray Walker Chair of Trustees, Emma Brannan collecting Award on behalf of  John Appleby, Diane Percy collecting Award on behalf of  Mini Ralalage, & Kim Crowe Chief Executive.

The Outstanding Learner Award Winner is Ellie Carey, Care Worker at The Beeches. Finalist Lynsey Whitley, Care Worker at The Beeches.

This category is for any member of staff who has completed a qualification or taken on further learning that has had a positive impact on the services they deliver.

Ellie’s nominators said:

“Despite setbacks she has thrown herself into her studies and worked diligently, she found it hard at times, but she persevered and I’m really proud of her.”

“She is a very supportive and caring team member.”

“She shows great commitment to grow and learn.”

Picture shows: Ray Walker Chair of Trustees, Diane Percy collecting Award on behalf of  Lynsey Whitley, Ellie Carey & Kim Crowe Chief Executive.

The Long Service Award Winner is Nicki Anelay, Care Worker at The Beeches. Finalist Dave Jones who works as part our Estates Team.

This category recognises a member of staff that hasn’t necessarily worked here the longest but who has consistently shown excellence in the work that they do. Recognising someone who has been a real asset to Parkhaven Trust, positively welcoming new starters and demonstrating all the values of the Trust.

Nicki’s nominators said:

“She is a very caring person, all the service users and staff love her – she is fantastic at her job!”

“She has worked for Parkhaven for 11 years and she remains passionate about her role and giving the best care to our service users.”

“She strives to bring out the best in other staff members and is really inspirational.”

“She embodies kindness, she is an absolute pleasure to work with!”

Picture shows: Ray Walker Chair of Trustees, Dave Jones, Nicki Anelay & Kim Crowe Chief Executive.

The Excellence in Care Award for front line staff Winner is Natasha Miller, Care Worker at The Beeches. Finalist Deborah Talabi, Care Worker at James Page.

This category recognises those who demonstrate the values of the Trust. An excellent team player and problem solver, they go above and beyond to deliver a service at the best of their ability. They show initiative to motivate other team members, they work directly with our service users.

Natasha’s nominators said:

“She shows great respect and dignity to all our service users.”

“She is liked by everyone she comes across, she is helpful and will do all she can to support people.”

“She will regularly help when a service user is presenting challenging behaviour. She always remains calm and avoids escalating the situation.”

“She shows a clear understanding of dementia, establishing clear communication and creating a safe and supportive environment.”

“She is an asset to the Trust.”

One of our service users who submitted a nomination said:

“I love her dearly, she helps others all the time.”

Picture shows: Ray Walker Chair of Trustees, Emma Brannan collecting Award on behalf of Deborah Talabi, Natasha Miller & Kim Crowe Chief Executive.

The Excellence in Care Award for non-front line staff Winner is Julie Wills, Trust Administrator. Finalist Pat McGinn, Administrator at The Beeches.

This category recognises those who work ‘behind the scenes’ to help provide an excellent service to our service users and their families.

This award goes to a member of our staff who although isn’t working directly with our service users; is an integral part in the services we provide. They received several nominations which is testament to their skill and knowledge in their role.

Julie’s nominators said:

“She has provided a great deal of IT support, she does this in a calm and efficient way, with great patience.”

“She is always ready to help others no matter that she has lots of her own work to be getting on with. Nothing is too much trouble for her – she really is the ‘go-to’ person for all things Parkhaven!”

“She is an absolute Parkhaven gem and a total credit to the Trust.”

Picture shows: Ray Walker Chair of Trustees, Pat McGinn, Julie Wills & Kim Crowe Chief Executive.

The Parkhaven Spirit Award Winner is Emma Aindow, Activities Assistant at The Beeches. Finalist Samantha Joyce, Care Worker at The Beeches.

This category was open to ALL staff who work for the Trust. It could be given to an individual or a team. It recognises those that embody the values of the Trust. They are friendly to all service users, families and other staff, they use initiative to problem solve and help make positive changes in their services to ensure we are providing the best possible service.

Emma’s nominators said:

“She is constantly striving to improve the quality of life of our service users.”

“She is keen to gain knowledge and is always happy to learn new skills.”

“She will often go above and beyond for our service users to give them the best experience.”

“She will always put a smile on our service users faces.”

Picture shows: Ray Walker Chair of Trustees, Diane Percy collecting Award on behalf of  Samantha Joyce, Emma Aindow & Kim Crowe Chief Executive.

The Volunteer of the Year Award Winner is Ellie Stewart, Volunteer at The Beeches. Finalist Tegan Hankinson, Volunteer at Parkhaven Court.

Ellie’s nominators said:

“She is always happy and friendly – cheering everyone up when they arrive.”

“She is a fabulous and committed volunteer, confident, self-motivated and always good humoured.”

“She engages very easily with our service users and is a great support to staff.”

“If service users are upset, she is a very calming presence and she will reassure them.”

 

Picture shows: Ray Walker Chair of Trustees, Tegan Hankinson, Ellie Stewart & Kim Crowe Chief Executive.

 

The Service of the Year Winner is The White House. Finalist; The Willow Centre

This category is voted for by service user’s families and carers as well as our own staff. This Award recognises the service that demonstrates excellence in care consistently, giving the best possible care to our service users.

Nominators said:

“They are all excellent, kind, caring and understanding.”

“They work as part of team and show exceptional effort to give the best quality of life to their service users.”

“All the staff create a warm and joyful atmosphere, that everyone comments on that is lucky enough to visit.”

Picture shows: Ray Walker Chair of Trustees, Tricia Melling, The White House, Jill Hampson, The Willow Centre & Kim Crowe Chief Executive.

 

We received such a high level of nominations across all categories this year, It was very difficult for our judges to pick winners and runners up. Our staff really are what set us apart here at Parkhaven, we are proud and grateful for ALL our staff who have worked so hard over the past year.

Congratulations to everyone who was nominated!