The below is taken from the Skills for Care website:
Beccy Incledon-Blevin, Community Services Manager at Parkhaven Trust, tells us how their organisation has improved their service by embracing technology.
For me, digitisation began long before I worked in social care. I’ve always been someone who’s keen on using technology and helping others use it. Whether it was a grandparent, parent or friend who wanted a new laptop or phone, I was always on hand to help them get the tech they needed and help them get to grips with it.
This is likely why I was so keen to encourage digitisation at Parkhaven Trust. I’ve worked at Parkhaven since 2003, but it wasn’t until around six years ago, at a National Care Forum event, when we really began to embrace digital.
The event itself showcased some of the amazing technology available to the care sector and I was surprised by how many solutions were available to help us deliver better care and become more efficient as an organisation. This was the moment when I realised that Parkhaven could really benefit from digital transformation.
The first change we decided to move forward with was implementing a digital care record system across our locations. We wanted to make a complete shift away from our old paper-based system, enabling our staff to record and access the crucial details of those they support quickly and easily from a handheld device.
Read the rest of the article here.
(Beccy Incledon-Blevin)
