Fax: 0151 526 1118

Tel: 0151 526 4133

Service User Survey Results - 2014

19-Feb-2015

Each year we send out a survey to find out how our residents, service users and their families feel about our services. This feedback helps us to improve our services.

We are delighted to learn that the majority responded positively about the quality of care we provide and would recommend our various services to friends and family.

Results indicated that the majority of service users and their families know how to make a complaint and are aware of the activities at our homes and services.

Overall the results were good and issues identified have been discussed with home managers individually. Improvements will be included in the 2015-16 Business Plan.

Download our Service User Survey Results - 2014

Service User Survey Results - 2014 Service User Survey Results - 2014 (159 KB)


Make an Enquiry

If you have an enquiry regarding Parkhaven Trust, please complete the form below and we will get back to you as soon as possible.


Thank You For Your Submission!

© 2014 Parkhaven Trust · All Rights Reserved. | Company Reg: 361505 | Charity No: 210163